MODEL- PMB0311-100NAS     VENDOR- NETGEAR INC
    
FEATURES- Pro Support OnCall 24x7 Support Service for Category 1 Products
       OnCall 24x7 (1 year) covers unlimited phone and email based 
        technical support for standard and advanced features. In the event 
        of a hardware failure, NETGEAR will expedite the shipment of a 
        replacement product for the next business day arrival.
       NETGEARs OnCall 24x7 is designed for customers who wish to maintain 
        their own network products with assistance from NETGEAR technical 
        experts. We designed the offering to complement our customer 
        internal resources. The OnCall 24x7 offering provides you with the 
        following benefits:
         - 24x7 Technical Support, allowing you access to our Global 
           Support Centers (GSC) 24 hours a day, 7 days a week and 365 days 
           a year. 
         - 24x7 Remote Diagnostics performed by our technical experts who 
           access real-time configuration parameters, hardware and software 
           revision levels, and port statistics for prompt resolution of 
           technical issues. 
         - Express hardware replacement for arrival within next business 
           day (NBD). This service ensures that you will receive the 
           replacement hardware promptly in the unlikely event the product 
           under coverage is down due to a hardware issue. 
         - Escalation management with Plan of Action (POA). 
         - Online services entitling you to privileged information and 
           services such as personalized support cases, online problem 
           escalation, known problem reports, release notes, 
           troubleshooting guides, and software maintenance releases. 
         - Software Maintenance Releases Notification, a service that 
           automatically sends you an email notification upon the 
           availability of maintenance and patch releases, as well as 
           enhancements.
* NETGEAR recommends the OnCall 24x7 offering as the minimum coverage for 
  customers seeking hardware and software coverage but who do not require 
  onsite maintenance support.
* For use with: FS108 FS108P FS116 FS116P FS524 FS726T FS726TP FS728TS 
                FS750T2 FS752TS FSM726 FSM726S FVG318 FVL328 FVS114 FVS124G 
                FVS318 FVS338 FWAG114 FWG114P GS105 GS108 GS116 GS516T 
                GS524T GS716T GS724T JFS516 JFS524 JGS516 JGS524 JGS524F 
                WAG102 WAG302 WG102 WG302
 www.netgear.com